Total Comfort Maintenance Programs

Our Newly Updated Total Comfort Membership Gives You Peace of Mind

Save on Plumbing, Heating, and Cooling Costs in Central New York!

Donnelly's Plumbing Heating and CoolingDon’t wait until your system breaks down or you find yourself making a 3 a.m. emergency call for help — protect your home and family with our Total Comfort Programs! Without regular maintenance or preventative tuneups, small HVAC or plumbing issues may go unnoticed until they turn into big problems… leading to expensive repairs or replacements.

Instead of Worry, You’ll Be Able to Relax

We understand that your hands are full, balancing your busy work and family schedules. That’s why we’ve redesigned our Total Comfort Agreement to provide even more benefits for you and your family!

What benefits will Total Comfort Agreement provide?

    • 10% off on all parts
    • Never pay overtime rates
    • Bank $50 towards the purchase of a new system each consecutive year you maintain your Total Comfort Agreement
    • Priority Service over customers who don’t have a Total Comfort Agreement
    • Never pay a trip charge
    • Experienced Professionals You Can Trust: Our experienced technicians are trained to care for you and your home. We implement drug tests and backgrounds checks, so you can trust them inside your home.
    • Guaranteed Satisfaction: We promise your complete satisfaction — guaranteed. If you are not fully satisfied, let us know, and we’ll make it right or you don’t pay.

The Total Comfort Agreement Cost Per Year is:

The first system is $168 and each additional system is $100

Our 78-Point Inspection Includes:

  • Record Thermostat Settings
  • Temp: ____ F Mode: ____
  • Check terminal connections for tightness
  • Clean bimetal, Inspect mercury switch
  •  Check Thermostat for level
  • Check control circuit amperage: ___ A
  • If customer dissatisfied with temperature control in heat season, adjust anticipator to match control circuit amp draw.
  • Initiate appropriate seasonal demand from thermostat
  • Clean furnace, burners, blower motor and wheel
  • Check supply voltage at Junction box: ___ y
  • Check blower motor amperage ___ A  ___ Nameplate reading
  • Turn power at unit main disconnect to Off
  • Check all wiring for loose connections and bad insulation
  • Clean or change filters
  • Check blower bearings
  • Lubricate motor bearings
  • Check blower and compartment
  • Check blower wheel for free and balanced rotation
  • Check all blower housing mounts and setscrews for tightness
  • Unused motor leads taped and out of the wat
  • Turn power on
  • Remove blower belt and check for wear
  • Check motor bearings for wear
  • Lubricate motor bearings
  • Check blower wheel bearings for wear
  • Lubricate blower wheel bearings
  • Replace Belt Annually
  • Check blower wheel for free and balanced rotation
  • Check pulley alignment
  • Check motor and blower pulley setscrews for tightness
  • Put belt back on blower housing and motor and check for tension
  • Check all blower housing and motor mounts for tightness
  • Turn power on


  • Check all electrical wiring for loose connections and damaged insulation
  • Check burners for lint, dust, and scale
  • Check for cracks in heat exchanger
  • Check pilot flame
  • Check for quiet, even burner ignition

Standing Pilot

  • Check pilot valve drop·time ____ time
  • Check automatic vent damper system
  • Check electronic spark ignition control
  • Check safety lockout
  • Check limit safety
  • Check temperature ___ _
  • Check draft diverter
  • Check furnace vent for rust

Electric Heat

  • Check safety limits
  • Check safety lockout
  • Check temperature rise
  • Check Amp draw on each strip ___ Amps


  • Electronic Leak check if needed
  • Whole house carton monoxide check ___ PPM
  • Amount of freon needed to top system off __ lbs
  • Check electrical wiring-connections and insulation
  • Check evaporator coil for dirt/bacteria
  • Check and clean condensate drain
  • Added Pan pads to condensate pan
  • Check wiring connections and insulation (outdoor)
  • Check and clean condenser coil with hose/brush
    (Chemical deaning additional charge)
  • Check balance and rotation on condensing fan motor
  • Lubricate condenser fan motor
  • Checkline set connections for evidence of leaks
  • Check and record supply voltage
  • Check refrigerant charge OK High Low
  • Check amperage draw on compressor
    • vs Nameplate
  • Check defrost cycle (Heat Pump Only)
  • Check Schrader valves
  • Turn power off
  • Check electrical wiring-connections and insulation
  • Check sail switch or electrical blower interlock
  • Check test button operation
  • Check supply voltage vac (120)(240)
  • Wash cells
  • Wash prefilter screens
  • Size of Filters
  • Number of Filters


  • Check for air leaks
  • Check condition of ductwork


Contact Us Now!

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